everything you need to know before & after you buybefore & after you buy

questions? answered.

shipping, the sealer, refill bags, warranty — browse a topic or scan the list below.

shipping, the sealer, bags & warranty.

orders placed before 15:00 CET ship the same working day. delivery within the EU takes 2–4 business days. shipping is free on orders over €50 — otherwise a flat €4.95 applies.

place your food in a krisp bag, lay the open end on the sealing strip and press start. the pump draws the air out and the heat strip seals the bag shut in about 10 seconds — no air, no spoilage.

it runs at around 55 dB — quieter than a microwave — and it is fully cordless once charged, so it tucks into a drawer between uses.

yes. rinse or run them through the dishwasher and reuse each bag up to 30 times with dry food, cheese, veg and leftovers. bags used for raw meat or fish are best replaced after one use, for hygiene.

the sealer works best with krisp bags and rolls — the textured channel is what lets the pump pull a full vacuum. most generic embossed bags will also work, but we can only guarantee results with ours.

pick a refill cadence at checkout and save 20% on every recurring order, with your first month free. skip, pause or cancel any time from your account — no lock-in.

try krisp risk-free for 30 days — if it is not for you, send it back for a full refund. every sealer also comes with a 2-year warranty covering any manufacturing faults.

nine times out of ten it is a damp sealing strip or an overfilled bag. wipe the strip dry, leave 3 cm of space at the top of the bag and retry. still stuck? contact us and we will sort a replacement under warranty.